Never Received Digital Download for EP after Payment

Last post Wed, Jul 16 2008, 4:56 PM by Greg. 3 replies.
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  •  Wed, Jul 16 2008, 1:30 PM 1385

    Never Received Digital Download for EP after Payment

    Two days ago i purchased the EP Digital Download here on the marccohn.net site. I received a confirmation in the mail with my confirmation number with info saying i'd shortly receive another email with the link to the ditgital download. I never received it (now 48 hours later) and have left two messages on the store customer service number and sent three emails. No one has contacted me at all. Has anyone else had this issue?

    Carol.....still without my purchased digital download.....


    It's DAMICODESIGN without the extra 'i' after the 'd' in 'design'. oh well... i'm sure all have figured it out
  •  Wed, Jul 16 2008, 3:36 PM 1387 in reply to 1385

    Re: Never Received Digital Download for EP after Payment

    Hi Carol,

    I'm looking into this issue now.  Expect an email very shortly.

    Greg


  •  Wed, Jul 16 2008, 4:20 PM 1388 in reply to 1387

    Re: Never Received Digital Download for EP after Payment

    Thanks Greg so much for your quick reply. I did just receive an email from Alanna with her apologies and the link for the digital download. I have successfully downloaded just now.

    Thanks again :)
    Carol


    It's DAMICODESIGN without the extra 'i' after the 'd' in 'design'. oh well... i'm sure all have figured it out
  •  Wed, Jul 16 2008, 4:56 PM 1389 in reply to 1388

    Re: Never Received Digital Download for EP after Payment

    My pleasure completely :)

    Greg


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